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Additional UPS Services

Powertecnique offers a range of additional engineer services recommended to assist you in correctly maintaining your critical and back-up power equipment. For details of our battery testing, remote monitoring and similar services please read on.

 

Additional UPS Services 

UPS Load Bank Testing 

Battery Resistance Testing 

UPS Rental Solutions 

Generator Load Bank Testing 

Fuel Maintenance Servicing 

Generator Rental and Generator Hire 

Remotely Monitored Managed Service 

Design & Consultancy 

Project Management 

Installation & Commissioning 

Additional Services

UPS Load Bank Testing

You’ve made a significant investment in your UPS equipment and battery that is suitable to maintain your load. It’s essential that you are certain that your equipment is ready to support your power requirements should it be required. Our Load Bank service tests the whole system under controlled conditions and at a time to suit you.

Testing UPS Expected Performance

There are different ways to test the predicated performance of your UPS equipment. The most reliable way is to Load Bank test the entire system in combination with periodically testing the battery to determine its internal resistance. However in some instances a Load Bank may not be considered appropriate due to interruptions and perceived risk. In these instances testing the battery cell internal resistance is a cost effective and reliable way to predict the health and performance of the UPS battery. The internal resistance is closely related to its capacity and therefore this can be used to help predict performance. Continue reading to better understand which testing is right for you.

Why Do You Need to Load Bank Test?

Our Engineer will test your complete UPS back-up power system to identify any potential issues that may occur during a power failure. By identifying these issues before your UPS is actually called upon due to a power outage, we are able to correct any potential problems and reduce future risk.

How Often Should You Load Bank Test

Regular testing reduces your risk profile and should be part of your business continuity planning. Knowing that your UPS is fully maintained, tested and fit for purpose provides great peace of mind. We recommend a full Load Bank test is carried out regularly but only as necessary. Though load bank testing gives an accurate overview of the system and battery capacity, it should be used prudently. Over testing by discharging the battery will reduce the battery service life and the load is submitted to a higher risk for some time following a discharge (until the battery is recharged once more). Load bank tests can be arranged as part of your Service and Maintenance cover plan or as a separate agreement.

Load Bank Test Benefits

  • Powertecnique’s planned Load Bank testing is by far the safest way to identify any potential points of failure and ensure that your UPS is fit for purpose
  • Testing can be arranged outside of normal business operating times to minimise disruption
  • Our Load Bank tests are fully documented and certificated to provide you with the evidence needed to prove that your equipment is fit for purpose
  • Risk and Method statements ensure compliance with all Health & Safety legislation, minimising risk to you
  • Our Engineer will test your entire system providing you with total confidence in your UPS power supply integrity.

What’s included in Your UPS Load Bank Test?

  • Your Load Bank test will be fully documented, providing you with the relevant evidence that your equipment is fit for purpose
  • Complete and thorough test of your UPS, battery, electrical supply, cabling, switchgear, fuses and other components
  • Efficient and safe battery discharge and test
  • Mobile AC and DC load banks of any size available, allowing testing of any installation anywhere within the UK.

Click here to arrange a Load Bank test or call us for more information.

Follow this link to download our Load Bank PDF

Battery Resistance Testing

A UPS is only as reliable as the batteries it uses to support the load. UPS users need complete confidence that their load will be supported should there be an issue with the main supply. Predicting how a battery will perform when required to do so can be challenging. Powertecnique aims to remove this uncertainty and provide you with complete peace of mind.

Why Do You Need a Battery Resistance Test?

Load Bank testing will provide you with an accurate indication of how your UPS will perform in the event of a power failure. However these tests are reliant on a battery discharge and sometimes the risks associated with the UPS being incapable of supporting the full load during the time it takes for the batteries to recharge following a Load Bank test can sometimes be unacceptable. Each discharge of the battery also reduces the service life of that battery. Battery Resistance Testing looks at the internal resistance of a cell and allows us to predict its expected performance and identify any cell failure risk before issues arise. This test acts as a warning indicator of cells that have deteriorated to a point where it may compromise the integrity of your UPS system.

How Often Should You Resistance Test?

Battery Resistance Testing allows us to build up a profile of your cells predicted performance. This profile is of most use when it is monitored over time to show any significant changes and potential points of failure. With this in mind we recommend at minimum annual testing and ideally this test should begin from the time of installation to obtain the actual battery baseline data, although any starting point is better than not starting at all. This can be part of your Service and Maintenance cover plan or arranged as a separate agreement.

Battery Resistance Test Benefits

  • Powertecnique’s Battery resistance testing is by far the lowest risk method to predict and reduce battery failure risk
  • Resistance Testing removes the risks associated with battery discharge and does not diminish the battery service life.
  • Testing can be carried out with the UPS in normal operation with no risk to the load or if required arranged outside of normal business operating times to minimise disruption
  • Our Resistance Tests are fully documented and certificated to provide you with the evidence needed to prove that your equipment is fit for purpose
  • Risk and Method statements ensure compliance with all Health & Safety legislation, minimising risk to you

By identifying any potential issues following resistance testing, further action can be agreed. Typically this may require the replacement of the individual cell or the string or would include testing the capacity of the individual cell or string to ascertain replacement criteria based on actual performance.

Click here to arrange a Battery Resistance Test or call us for more information.

Follow this link to download our Battery Resistance Test PDF

UPS Rental Solutions

Stand alone and containerised uninterruptible power supply (UPS) rental systems to support your business critical power needs

Powertecnique understands there can be various circumstances where there is a need for a temporary hire UPS system, often at short notice. The necessity for this type of requirement can be diverse, and can be based on short, medium or long-term hire agreements. We pride ourselves on providing rapid response UPS hire on site, same day where possible. Whatever the UPS rental requirement Powertecnique has considerable experience in providing hire equipment at very short notice. We can provide a free site survey, equipment delivery, installation and commissioning all within a few hours from start to finish.

Our UPS rental service is available to any business, not just those currently covered by our service and maintenance agreements. Customers have come to recognise Powertecnique as having an enviable fleet of standalone hire UPS and containerised uninterruptible power supply systems.

Typical UPS Rental applications include:

  • Short project requirements
  • Temporary UPS replacement
  • Disaster recovery
  • Contingency planning
  • Standby power in sensitive environmental areas
  • Emergency response to total power failure

‘Your IT equipment warranty may be void if the power supply isn't filtered. What’s your power contingency plan in the event of your UPS being offline?’

Features & Benefits of UPS Rental

Stand Alone High Efficiency UPS Rentals: utilising the latest technologies ranging from 600VA to 6.4MVA.

Self Contained Containerized UPS Systems: Complete standalone plug and play style solution up to 1MVA.

All Inclusive Pricing: Competitive UPS rental pricing includes full logistics, installation and commissioning services.

Fast Emergency Response: Our engineers can be on site within 4 to 6 hours ready to install your hire UPS.

No Fixed Term: Short, medium or long term UPS hire to meet all of your business needs.

Flexible Plans: All of our UPS rental plans can be extended with very short notice to meet with your requirements.

Service Support and Maintenance: All rental systems are backed up with Powertecnique's 24/7/365 technical support and comprehensive maintenance plans.

Emergency Call-Out Facility: Industry leading emergency response times if required during rental period.

Book a FREE site survey NOW

Need more information on our UPS rental service? Contact us now

Generator Load Bank Testing

You’ve made a significant investment in your power generating equipment in order to support your load requirements in the event of a mains failure or indeed to provide you with power without the dependency on a mains supply. It’s essential that you are certain that your equipment is ready to support your power requirements should it be required. Our Load Bank service tests the whole system under controlled conditions and at a time to suit you.

Why Do You Need to Load Bank Test?

Load Bank testing constitutes an essential element of your preventive maintenance plan and business continuity planning to ensure your standby generator performs in the way that you expect it to perform and your business can continue to operate as required. This test checks the generator engine’s ability to perform and provide the power you need. Typically generators run at levels lower than their rated capability. A Load Bank test provides an artificial load that brings the engine to an acceptable operating load. This test ensures that any potential problems are identified in advance and provides you with the peace of mind that your generator will function correctly when required.

How Often Should You Load Bank Test

Over time generator sets that run on a light load can develop wet-stacking and carbon build-up in the combustion chambers and exhaust system. This can lead to increased oil and fuel consumption and poor engine performance. The use of a load bank helps prevent this and determines the generator’s capability to produce maximum output.

Regular testing reduces your risk profile and should be part of your business continuity planning. As a minimum we would recommend that you Load Bank test your generator annually as this will not only give you complete peace of mind but will also improve the generators performance and extend its serviceable life – protecting both your capital investment and your on-going business continuity. This can be part of your Service and Maintenance cover plan or arranged as a separate agreement.

Load Bank Test Benefits

  • Powertecnique’s planned Load Bank testing is by far the safest way to identify any potential points of failure and ensure that your Generator is fit for purpose
  • Testing can be arranged outside of normal business operating times to minimise disruption
  • Our Load Bank tests are fully documented and certificated to provide you with the evidence needed to prove that your equipment is fit for purpose
  • Risk and Method statements ensure compliance with all Health & Safety legislation, minimising risk to you
  • Our Engineer will test your entire Generator electrical supply infrastructure, providing you with total confidence in your Generator power supply integrity.

  • Your Load Bank test will be fully documented, providing you with the relevant evidence that your equipment is fit for purpose
  • Complete and thorough test of your Generator, electrical supply, cabling, switchgear, fuses and other components
  • Efficient and safe power requirement testing
  • Mobile load banks of any size available, allowing testing of any installation anywhere within the UK.

Click here to arrange a Load Bank test or call us for more information.

Follow this link to download our Load Bank PDF

Fuel Maintenance Servicing

Diesel engine fuel, when stored for extended periods of time is susceptible to natural deterioration causing contamination with foreign bodies including water, dirt and bacterial growth. When combined with oxidized fuel particles sludge is formed, causing filter blockages which can lead to your generator failing to start during a power interruption, or running intermittently risking catastrophic consequences. Powertecnique’s Fuel Maintenance Servicing is intended to protect the integrity of your fuel supply to ensure that your generator’s fuel system is not compromised resulting in generator failure and loss of power. It’s a small investment to make to ensure your generator provides the performance you expect. This can be part of your Service and Maintenance cover plan or arranged as a separate agreement.

Why Do You Need Fuel System Maintenance?

Given the price of fuel, replacing contaminated fuel is now more expensive than ever. Powertecnique can now offer a clean and economic solution where diesel can be ‘polished’ on site and returned to the fuel tank. Our maintenance service reduces water, sludge and other contaminants to acceptable levels, eliminating the expense of totally removing or replacing the fuel. If power is critical to your business then generator fuel system maintenance is essential. Powertecnique’s Fuel System Maintenance service gives you peace of mind that your business is never at risk.

How Often Should You Maintain Your Fuel System?

Our recommendation is that your fuel system is maintained annually. This can be part of your Service and Maintenance cover plan or arranged as a separate agreement. Contact us today to understand more about how this service can protect your business operations.

Potential Unmaintained Fuel Problems Include

  • Incomplete fuel combustion
  • Carbon build-up
  • Excessive Smoke
  • Frequent filter changes
  • Damaged seals & gaskets
  • Reduced power output
  • Complete engine failure

Fuel Maintenance Benefits

  • Peace of mind that your back-up power will be ready when needed
  • Removes all or most of the water and contaminants leaving fuel clean
  • Improves filterability meaning fuel filter changes
  • Helps reliable engine performance
  • Avoids the cost of fuel replacement
  • Quick and convenient service
  • Environmentally friendly
  • Helps good site safety
  • Reduces risk of engine damage or failure

What’s included in Your Fuel Maintenance Visit?

  1. Inspect fuel storage tank for integrity
  2. Inspect fuel delivery system for integrity
  3. Check compliance with Powertecnique minimum standards
  4. Check all gauges and measures
  5. Sample and inspect fuel for contamination
  6. Polish fuel to remove dirt and contaminants
  7. Check operation of valves
  8. Fuel additive to prevent bio-mass build up

Generator Rental and Generator Hire

Standby and Prime Rated Generators for long-term generator hire or short-term generators hire contracts

Powertecnique generators, specifically designed for rental applications, can be provided for either standby or prime rated applications. These sets can be provided with or without changeover panels and can also be supported, if required, with external fuel tanks for extended prime rated applications. We can also provide full re-fuelling contracts if required, and these can be set up to ensure that your rental set never runs low on fuel.

All of our equipment is supplied, throughout the rental period with comprehensive service support and emergency callout facility. All of our rental plans can be extended again with very short notice in order to meet with your requirements which may change at any time

Understanding Your Needs

Powertecnique understands there can be various circumstances where there is a need for a temporary hire generator, often at short notice. The necessity for this type of requirement can be diverse, and can be based on short, medium or long-term hire agreements. We pride ourselves on providing rapid response generator hire on site, same day where possible. Whatever the generator rental requirement Powertecnique has considerable experience in providing hire equipment at very short notice. We provide a free site survey, equipment delivery, installation and commissioning all within a few hours from start to finish.

Our generator rental service is available to any business, not just those currently covered by our service and maintenance agreements. Customers have come to recognise Powertecnique as having an enviable fleet of hire generators.

Typical Generator rental applications include

  • Short project requirements
  • Temporary generator replacement
  • Disaster recovery
  • Contingency planning
  • Emergency response to total power failure

Features & Benefits of Generator Rental

Stand Alone High Efficiency Generator Rentals: utilising the latest technologies ranging from 5kVA to 2MVA

All Inclusive Pricing: Competitive generator rental pricing includes full logistics, installation and commissioning services.

Fast Emergency Response: Our engineers can be on site within 4 hours ready to install your hire generator.

No Fixed Term: Short, medium or long term generator hire to meet all of your business needs.

Flexible Plans: All of our generator rental plans can be extended with very short notice to meet with your requirements.

Service Support and Maintenance: All rental systems are backed up with Powertecnique's 24/7/365 technical support and comprehensive maintenance plans.

Emergency Call-Out Facility: Industry leading emergency response times if required during rental period.

Book a FREE site survey NOW

Need more information on our UPS rental service? Contact us now

If you are interested in short or long term hire and would like to find out more about our range of rental equipment please contact us today.

Remotely Monitored Managed Service

‘We’re available when you’re not. Our fully managed service means we constantly monitor your back-up power systems and act quickly to correct any issues’

PowerVue is our complete UPS and Generator remote monitoring technology enabling us to keep a watchful eye over your back-up power equipment 24 hours a day, 7 days a week. The technology is totally customisable and the monitoring is not limited to the equipment itself but can also monitor many external alarms such as fuel levels, temperature sensors and smoke alarms. We can even start your generator remotely and monitor it whilst it’s running.

Continuous monitoring and management of your equipment by us helps to prevent a potential service failure and provides you with complete peace of mind, knowing that if your UPS or Generator experiences a fault condition Powervue will remotely communicate this to our server and on to service control where appropriate action can be taken either through remote access, diagnosis and fix or through the mobilisation of a Service Engineer, reducing downtime and reducing operating costs.

When used with a generator Powervue can monitor:

  • Input voltage
  • Output voltage/current/frequency
  • Oil pressure
  • Battery voltage
  • Controller mode
  • Engine RPM
  • Fuel level percentage
  • Engine running hours
  • Plus many more

When used with a UPS Powervue can monitor:

  • Input voltage/current/frequency
  • Output voltage/current/frequency
  • Bypass voltage/frequency
  • Output peak currents
  • Load percentage
  • Battery voltage/current
  • Remaining backup time
  • UPS status indications
  • Plus many more

Benefits of Powervue Fully Managed Service

  • 24/7 remote monitoring of your standby generator and UPS systems giving complete peace of mind
  • Alarm-triggered interrogation of parameters by qualified engineers for remote diagnosis
  • Remote system tests and online reporting/analysis
  • Reduction of operating costs through improved service and fault management
  • Comprehensive management by Powertecnique’s dedicated customer service team
  • Reduced carbon footprint by the ability to remotely diagnose fault conditions leading to fewer site visits
  • Secure wireless GPRS/GSM network so no need to access your own networks
  • Design & Consultancy

    An incorrectly designed or sized UPS or generator solution may not fully protect your business’s critical load or run at its most energy efficient level; both ending in unnecessary lost revenue for you or your client. We design systems based not only on your current needs but also allow for future growth and expansion.

    With over 20 years industry experience in designing high quality, cost effective power solutions for a wide range of industries and applications, we employ some of the industry’s most knowledgeable power system design experts and will undertake any project, no matter how challenging. We have worked in partnership with a number of electrical consultants both in the UK and overseas to design state of the art standby and prime power systems based around UPS, generators, switchgear, bypass switches and control systems.

    To discuss your power protection needs or request a site survey please contact us.

    Project Management

    To ensure that even the most challenging of projects runs smoothly from start to finish our project managers will work closely with consultants, contractors and end-users. The primary aim of our project management department is to achieve all of the project goals and objectives on time and within budget.

    The project management team is experienced in managing all aspects of system delivery and installation both in the UK and overseas. They control all aspects of the project, ensuring that each stage is carefully managed and that items are built and tested within the agreed time frames and successfully delivered to site with minimal or no disruption to the day-to-day operation of your organisation.

    Whatever the size of project, we provide all clients with a free of charge design and consultancy service to ensure your emergency power system meets your exact requirements, both today and in the future. Comprising of an initial site survey carried out by one of our experienced engineers who are fully supported by our in-house system design team and qualified CAD operators.

    We advise clients on the most appropriate and cost effective equipment selection for their requirement and provide detailed product specifications and quotations with no hidden extras. Our comprehensive design drawings provide detailed equipment layouts with full installation and commissioning requirements.

    To learn more about how our project team supports you please contact us.

    Installation & Commissioning

    It is vitally important that all electrical power equipment is installed and commissioned correctly to ensure trouble free operation.

    Powertecnique's engineers are factory trained and can install and commission most leading brands of UPS and generator sets and associated equipment. Full onsite installation services include delivery, offload and position, fully supported by electrical and mechanical engineers for wiring, exhaust piping and building services. Fully trained commissioning engineers complete the install program ensuring the supplied equipment is left in a fully operational and satisfactory condition.

    All of our installation and commissioning procedures are certified to ISO9001:2008, NICEIC and our SafeContractor and CHAS certification assures you of our commitment to health and safety legislation. To learn more about our professional certification and how it protects you and your client then follow this link

    For further information on our installation and commission service please Contact us now

    Additional Services

    If our range of standard maintenance packages does not meet your exact requirements, Powertecnique can offer clients a number of one-off or additional bolt-on services.

    • Powervue remote monitoring packages
    • Equipment health checks
    • Emergency callouts
    • Battery impedance testing
    • Refuelling contracts
    • Fluid sample analysis
    • System upgrades/expansion/repair
    • Equipment relocation
    • Battery removal, testing and disposal
    • Product training
    • Extended warranties
    • Spare parts
    Contact Us

    T: +44(0)1489 560700
    E: sales@powertecnique.com

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    Case Studies
    The Office of National Statistics (ONS)
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    University of Sussex - Generator Install
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    Latest News

    Powertecnique secures service contract with NHS South Wales - 13 Dec 2016

    Critical back up solutions provider, Powertecnique, has recently been awarded a fully comprehensive maintenance contract to support numerous UPS (Uninterruptible Power Supply) & IPS (Isolated Power Supply) systems located at NHS trusts across South Wales.

    Read More
    Latest Blog Story

    Top 5 things to consider when choosing your UPS - 07 Nov 2016

    Powertecnique has been providing critical back up power solutions to customers for over 25 years. Our mission is to become our customer’s partner of choice by demonstrating innovation, exceeding our client’s expectations and through collaborative working. We aim to understand our customer’s needs as well as help our customers understand how they can benefit from installing a critical back up power solutions. We aim to make your journey a comprehensive one and therefore we have identified 5 top things to consider when choosing a UPS. Enjoy reading!

    Read More
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