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Remote Monitoring (Part 2 of 3)

Remote Monitoring (Part 2 of 3)
In part 2 of our 3 part series on remote monitoring, Darren Pearce, Managing Director at Powertecnique explains how PowerVue allows customers and Powertecnique to keep on top of what’s happening with your critical power equipment.
Customers can view their equipment can either as a list view or as a view which identifies locations of the units using flags across a digital map. Should problems arise with any of the units, the flag changes colour and if it is in an area where there is a cluster of location flags, the relevant flag based on priority is pushed to the top of the cluster so that it can be identified immediately.

We have a large screen in our service department so that all of our engineers and operators can see what is going on. Any alarms which require attention will be flagged on this display as well as being notified on workstations so that our entire service department knows the instant that any potential issue is raised. It’s all part of our exceptional customer service offering.

To ensure that PowerVue is always connected, the central control unit will automatically connect with the strongest mobile signal available. This is achieved via GPRS and GSM, meaning that PowerVue does not pose a security risk to the customer by requiring a dedicated network port being open in its company’s firewall. As it operates via GPRS & GSM, PowerVue will never interact with an internal network so you can be sure that your network & files always remain secure.

Synoptic panel 
The software has a synoptic panel that shows at a glance detail of the UPS and Generator. The status indicator on each unit updates with the alarm status and can identify exactly where and what the alarm is. 

The synoptic panel allows the engineer to look at all of the values and alarms on the unit remotely, as if they were standing in front of it themselves. With a bespoke package, it is also possible to set the value of an alarm and whether it is critical, or set limits of a range. For example, if you were using a parallel system, you don’t want to go above 50% load because you lose your redundancy. It’s a good test to see if your power is protected. 

Part 1 of this series is available here. Part 3 will be up next Thursday.

 

27/02/2014 10:00:00
Listed in : Features  
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