Service & Maintenance

‘Out of sight, out of mind’ is not a solution for mission critical plant such as UPS and generator sets. Regular service and maintenance is key to your systems capability, reliability and design life. For peace of mind that your power solution works when you need it most, it is essential that your power plant equipment is regularly checked and maintained by a qualified engineer.

We offer maintenance in a flexible way that suits you and your budget, whether you need a single fix solution or a multi-site, fully comprehensive service plan with guaranteed response times, Powertecnique Global Service can offer you first class support and maximum service level achievement against your budget regardless of equipment brand, size or location.

Our team of highly experienced service engineers are strategically located throughout the UK and overseas ensuring excellent worldwide support. They are factory trained on the Powertecnique range of UPS and generator equipment as well as most leading brands of AC/DC power related equipment such as UPS, generators, batteries, switchgear etc. We ensure that all engineers carry an extensive range of spare parts to enable a fast, first time fix when required.

Commitment to health & safety is given the upmost priority on any site we attend. All engineers are issued with uniform and the correct PPE in accordance with the Personal Protective Equipment at Work (PPE) regulations.

With a wide choice of tailored service and maintenance contracts, guaranteed response times and service which is 24 hours a day, seven days a week, 365 days a year, Powertecnique Global Service can meet all your power system service requirements. Our full comprehensive plan covers all parts, labour and consumables involved in maintaining critical power equipment.

POWERCARE SERVICE PLANS

FULLY COMPREHENSIVE

• 6 hour rapid on-site response
• 24 hour 365 day full cover & technical support
• Up to 5 year plans to maximise cost efficiencies
• Annual preventative maintenance visits
• During or out of hours servicing
• Full performance and maintenance report
• All parts & labour included

PREMIUM

• 8 hour rapid on-site response
• 24 hour 365 day full cover & technical support
• Up to 5 year plans to maximise cost efficiencies
• Annual preventative maintenance visits
• During or out of hours servicing
• Full performance and maintenance report
• All parts & labour included

STANDARD

• Next working day response
• Normal hours technical support
• Preventative maintenance visits
• Full performance and maintenance report
• Parts and labour at preferential rates
• Cost effective/maximum uptime plans

ADDITIONAL POWERCARE SERVICES

If our range of standard maintenance packages does not meet your exact requirements, Powertecnique Global Service can offer clients a number of one-off or additional bolt-on services.

• Remote monitoring packages
• Multi-site contracts
• Equipment health checks
• Emergency callouts
• Battery impedance testing
• Load bank testing
• Refuelling contracts
• Fluid sample analysis
• System upgrades/expansion/repair
• Loan power equipment
• Equipment relocation
• Battery removal, testing and disposal
• Product training
• Extended warranties
• Spare parts

For more information on how we can support your critical equipment and protect your business from unnecessary downtime, contact Powertecnique Global Service.